Fix buffering and freezing

Most buffering comes from the connection between your device and the internet, not the stream itself. Work through this list:

• Restart the app and re-open the channel — this resets the connection.
• Test your speed: you need a stable 10 Mbps for HD. Run a speed test on the same device.
• Prefer wired or 5 GHz Wi-Fi — 2.4 GHz Wi-Fi across walls is the #1 cause of evening buffering.
• Reboot your router if speeds look wrong.
• Try another channel: if only one channel buffers, tell us which one — that is on our side and we will fix it.