Uzzu TV · Help Support

Uzzu TV support

How can we help?

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Quick answers

The stream keeps buffering — what should I try first?

Restart the app, then check your internet speed (10 Mbps+ for HD). Wired or 5 GHz Wi-Fi beats 2.4 GHz. If only one channel buffers, tell us which — that's on our side.

When do game streams appear?

Live games show up in your playlist around 15 minutes before kickoff and disappear a while after the final whistle.

Can I watch on more than one device?

Yes — your playlist works on multiple devices. Very heavy simultaneous use may be limited by your plan.

How do I cancel my subscription?

Log in to the member area and cancel the renewal — you keep access until the current period ends. No cancellation fees.

Still stuck?

Our team answers fast — tell us what's happening and we'll take it from there.

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